- Payment: Paypal is the gateway payment which accepts echecks, Visa, Mastercard, American Express, Diners, and you do not get charged for using Paypal nor do you have to sign up for it.
Your order is handled entirely on the secure PayPal website, we have no access to nor store any of your personal information. We also accept Western Union and Moneygram.
- INTERNATIONAL BUYERS: IF YOU ARE BUYING MORE THAN ONE ITEM PLEASE CONTACT US FOR AN UPDATED SHIPPING QUOTE. WE CAN SAVE YOU MONEY BY FINDING THE BEST PRICE. IF YOU ADD TO CART FOR INDIVIDUAL ITEMS, YOUR SHIPPING COST WILL BE TOO HIGH IN MOST CASES! CONTACT US FOR A FAST SHIPPING QUOTE!
- Handling: We have a 1-2 (one to two) business day handling policy but the norm is next day shipping. In the case of ewe oogun preparations there is more time required, and if ordering a personalized custom package, can take up to a week to prepare for you.
- Shipping: Most items on this site have free shipping within the US. If you are making a multiple order and there is shipping charged on several items and I can ship it for less, I refund that money via Paypal. Priority Shipping 1-4 days is charged on eku ifa, emu, i.e. more perishable items, where faster is better. Large, heavy items like large statues and ferragens will also have shipping, usually included in the price, and if you want to order multiple heavy items, please contact me and I will get you the best discount per weight and size.
Beads, iyerosun, palm oil, pepper, aworan, ado etc., are shipped USPS First Class 2-5 business days with delivery and tracking. I do not have control over the speediness of your package reaching you, it is based on your location. If you need speedier or overnight shipping, please contact me and I’ll be happy to assist you.
- International Shipping Delivery Times: Delivery time is about 14-20 business days to arrive at customs in most countries. Tracking is ONLY available to your port of entry using USPS First Class International. Once it enters your country I cannot track the package. USPS Priority does offer tracking but it is at least twice as expensive, if you would like Priority we can arrange payment. You are responsible for any taxes or fees at entry/customs. I will refund you any difference in shipping through your PayPal account if I can pack your item and ship less expensively. International shipping requires a sturdy box and extra packing materials. I do not charge for these, but do expect in some cases a recycled shipping box as I adhere to a “green” policy whenever possible.
- Returns Policy
Some items are non refundable due to their nature. I describe items for sale to the best of my ability, including photos which clearly show the condition, color, etc., of the product. Items which are used inside the shrine are generally not returnable. I am very sensitive to the handling of religious items, foods for offerings, etc.,. I have a strict policy of handling items in “cleanliness”, (and practitioners know what this means). Due to this need in handling I cannot accept refunds for sensitive items. Cowrie shell readings, ikin divination, ebo offerings and other intangible spiritual services, Ifa products and supplies, statues, ferragens, Ifa beads (excludes waist beads or other Yoruba beads) are non-refundable. I have never had a client dissatisfied with my cowrie readings / spiritual work or products, nor ask for a refund, but due to the nature of tangible Ifa items, once purchased and in your home/shrine, I cannot take them back from you and sell to another practitioner in good faith due to questions of cleanliness, the environment the items were in, etc.,. In the case of a need for a return on a returnable item, please contact me at firstname.lastname@example.org within 3 days of receiving the item. Buyer pays return shipping with tracking number sent to me, as soon as the item returns in salable condition your money will be refunded via PayPal processing. I don’t anticipate problems, my goal is to make you happy.